TY - BOOK AU - Vincent,Laurence TI - Brand real: how smart companies live their brand promise and inspire fierce customer loyalty SN - 9780814416761 AV - HF5415.1255 V562B PY - 2012/// CY - New York, N.Y. PB - AMACOM KW - Branding (Marketing) KW - Customer loyalty N1 - Includes bibliographical references and index ER -