TY - BOOK AU - Christensen, Clayton M. TI - The innovator's dilemma: the revolutionary book that will change the way you do business SN - 9780062060242 AV - HD 53 C474I PY - 2011/// CY - New York, N.Y. PB - Harper Business KW - Creative ability in business KW - Industrial management KW - Customer services KW - Success in business N1 - Includes bibliograpical references and index ER -