TY - BOOK AU - Bradley, Anthony J. AU - McDonald, Mark P. TI - The social organization: how to use social media to tap the collective genius of your customers and employees T2 - Gartner, Inc./Harvard Business Review Press series SN - 9781422172360 AV - HD 30.19 B722S PY - 2011/// CY - Boston, Mass. PB - Harvard Business Review Press KW - Management KW - Social aspects KW - Social media KW - Industrial sociology N1 - Includes bibliographical references and index ER -