Noe, Francis P.  1939- <br/><br/>
Tourist customer service satisfaction :  an encounter approach / 
Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini. 
 - London :  Routledge,  2010. 
 - 193 p. 
 - Routledge advances in tourism / edited by Stephen Page .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780415578042 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism--Management<br/>Hospitality industry--Management
<br/><br/><label>LC Class. No.: </label>G 155 .A1  / N63T