Meroni, Anna <br/><br/>
Design for services / 
Anna Meroni & Daniela Sangiorgi. 
 - Farnham :  Gower,  c2011. 
 - 271 p. :  ill. 
 - Design for social responsibility series / series editor: Rachel Cooper .
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780566089206 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries<br/>Design--Social aspects<br/>Service industries--Case studies<br/>Service industries--Information technology<br/>Service industries--Information technology--Case studies
<br/><br/><label>LC Class. No.: </label>HD 9980.5  / M476D