TY  - BOOK
AU  - Meroni, Anna
AU  - Sangiorgi, Daniela
TI  - Design for services
T2  - Design for social responsibility series / series editor: Rachel Cooper
SN  - 9780566089206
AV  - HD 9980.5 M476D
PY  - 2011///
CY  - Farnham
PB  - Gower
KW  - Service industries
KW  - Design
KW  - Social aspects
KW  - Case studies
KW  - Information technology
N1  - Includes bibliographical references and index
ER  -