TY  - BOOK
AU  - Ordsqez de Pablos, Patricia
AU  - Lytras, Miltiadis D.
TI  - Knowledge management and drivers of innovation in services industries
SN  - 9781466609488
AV  - HD 30.2 K568
PY  - 2012///
CY  - Hershey, Pa.
PB  - Information Science Reference
KW  - Knowledge management
KW  - Organizational learning
KW  - Management
KW  - Service industries
N1  - Includes bibliographical references and index
ER  -