TY - BOOK AU - Bearden, William O. AU - Netemeyer, Richard G., AU - Haws, Kelly L., TI - Handbook of marketing scales: multi-item measures for marketing and consumer behavior research SN - 9781412980180 AV - HF 5415.3 H362 2011 PY - 2011/// CY - Los Angeles, Calif. PB - SAGE KW - Marketing research KW - Consumer behavior KW - Research N1 - Includes bibliographical references and index ER -