TY - BOOK AU - LeFever,Lee TI - The art of explanation: making your ideas, products, and services easier to understand SN - 9781118374580 AV - BF637.C45 L433A 2013 PY - 2013/// CY - Hoboken, N.J. PB - Wiley KW - Interpersonal communication KW - Comprehension KW - Explanation (Linguistics) KW - Business communication N1 - Includes bibliographical references and index ER -