TY - BOOK AU - De Kare-Silver,Michael TI - E-shock 2020: how the digital technology revolution is changing business and all our lives SN - 9780230301306 AV - HF5548.32 D442E 2011 PY - 2011/// CY - Basingstoke PB - Palgrave Macmillan KW - Electronic commerce KW - Interactive marketing KW - Retail trade KW - Technological innovations N1 - Includes index ER -