Mapping work processes / 
Bjorn Andersen ... [et al.]. 
 - 2nd ed. 
 - Milwaukee, Wis. :  ASQ Quality Press,  2008. 
 - 100 p. :  ill. 
<br/><br/> Rev. ed. of: Mapping work processes / Dianne Galloway. c1994 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780873896870 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Work design<br/>Flow charts
<br/><br/><label>LC Class. No.: </label>T 60.8  / M366 2008