TY  - BOOK
AU  - Ewy,Robert
AU  - Gmitro,Henry A.
TI  - Process management in education: how to design, measure, deploy, and improve educational processes 
SN  - 9780873897570
AV  - LB2805 E99P
PY  - 2010///
CY  - Milwaukee, Wis
PB  - ASQ Quality Press
KW  - School management and organization
KW  - United States
N1  - Includes bibliographical references and index
ER  -