TY  - BOOK
AU  - Purdy, Michael
AU  - Borisoff, Deborah,
TI  - Listening in everyday life: a personal and professional approach 
SN  - 9780761804611
AV  - P 95.46 L577 1997
PY  - 1997///
CY  - Lanham, Md.
PB  - University Press of America
KW  - Listening
KW  - Oral communication
N1  - Includes bibliographical references
ER  -