Managing intercultural conflict effectively /
Stella Ting-Toomey, John G. Oetzel.
- Thousand Oaks, Calif. : SAGE Publications, c2001.
- 234 p. : ill.
- Communicating effectively in multicultural contexts / series editors: William B. Gudykunst and Stella Ting-Toomey .
Includes bibliographical references and index
9780803948433
Culture conflict Intercultural communication Social conflict Ethnic conflict Interpersonal conflict