Communication and information-seeking strategies used to build trust and reduce uncertainty among customers of McDonald's restaurants in Bangkok, Thailand [electronic resource] /
by Pariya Rinrattanakorn ; Graduate School, Bangkok University.
- [Bangkok] : Graduate School, Bangkok Univ., 2011.
- 1 CD-ROM.
Fast food restaurants--Research--Thailand--Bangkok Business communication--Research--Thailand--Bangkok Information behavior--Research--Thailand--Bangkok