Flynn, Nancy, 1956- The social media handbook : policies and best practices to effectively manage your organization's social media presence, posts, and potential risks / Nancy Flynn. - San Francisco, Calif. : Pfeiffer, c2012. - 356 p. Includes bibliographical references and index. ISBN: 9781118084625 Subjects--Topical Terms: Social media--Economic aspects. LC Class. No.: HM742 / F596S