Value proposition design :  how to create products and services customers want / 
written by Alex Osterwalder ... [et al.] ; designed by Trish Papadakos. 
 - Hoboken, N.J. :  Wiley,  c2014. 
 - xxv, 290 p. :  col. ill. 
 - Strategyzer series .
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9781118968055 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Management.<br/>Quality control.<br/>Production management--Quality control.<br/>Business planning.<br/>Strategic planning.<br/>Customer relations.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / V348 2014