TY - BOOK AU - Malone,Chris AU - Fiske,Susan T. TI - The human brand: how we relate to people, products, and companies SN - 9781118611319 AV - HF5415.32 M346H 2013 PY - 2013/// CY - San Francisco PB - Jossey-Bass KW - Consumer behavior KW - Marketing |x Psychological aspects N1 - Includes bibliographical references and index ER -