Chew, Eng K. <br/><br/>
Knowledge driven service innovation and management :  IT strategies for business alignment and value creation / 
Eng Chew and Petter Gottschalk. 
 - Hershey, PA :  Business Science Reference,  c2013. 
 - 563 p. :  ill. ;. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781466625129 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management.<br/>Information technology--Management.
<br/><br/><label>LC Class. No.: </label>HD30.2  / C438K 2013