TY - BOOK AU - Futrell,Charles TI - Fundamentals of selling: customers for life through service SN - 9781259060557 AV - HF5438.25 F877F 2014 PY - 2014/// CY - New York, N.Y. PB - McGraw-Hill/Irwin KW - Selling N1 - Includes bibliographical references and index ER -