TY  - BOOK
AU  - Kandampully,Jay
TI  - Services management
SN  - 9781292042916
AV  - TX911.3.M27 K362S 2014
PY  - 2014///
CY  - Harlow
PB  - Pearson
KW  - Hospitality industry
KW  - Management
N1  - Includes bibliographical references and index
ER  -