Toporek, Adam <br/><br/>
Be your customer's hero :  real-world tips & techniques for the service front lines / 
 Be your customer's hero :  real-world tips and techniques for the service front lines 
Adam Toporek. 
 - 244 pages. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780814449059 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Customer relations<br/>Management
<br/><br/><label>LC Class. No.: </label>HF5415.5  / T666B 2015