Jordan-Meier, Jane <br/><br/>
The four stages of highly effective crisis management :  how to manage the media in the digital age / 
Jane Jordan-Meier. 
 - Boca Raton, Fla. :  CRC Press,  2011. 
 - xxii, 296 p. :  ill. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781439853733 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mass media--Management.<br/>Crisis management.<br/>Online social networks.<br/>Public relations.
<br/><br/><label>LC Class. No.: </label>P96.M34  / J672F 2011