TY - BOOK AU - Williams,Gary A. AU - Miller,Robert B. AU - Cialdini,Robert B. AU - Tannen,Deborah AU - Conger,Jay A. AU - Perlow,Leslie AU - Williams,Stephanie AU - Morgan,Nick AU - Denning,Stephen AU - Elsbach,Kimberly D. AU - Hamm,John AU - Weeks,Holly TI - HBR's 10 must reads on communication T2 - HBR'S 10 must reads SN - 9781422189863 AV - HF5718 H378 2013 PY - 2013/// CY - Boston, Mass. PB - Harvard Business Review Press KW - Business communication KW - Communication in management N1 - Includes index; Change the way you persuade / Gary A. Williams and Robert B. Miller -- Harnessing the science of persuasion / Robert B. Cialdini -- The power of talk / Deborah Tannen -- The necessary art of persuasion / Jay A. Conger -- Is silence killing your company? / Leslie Perlow and Stephanie Williams -- How to become an authentic speaker / Nick Morgan -- Telling tales / Stephan Denning -- How to pitch a brilliant idea / Kimberly D. Elsbach -- The five messages leaders must manage / John Hamm -- Taking the stress out of stressful conversations / Holly Weeks ER -