TY - BOOK AU - Krevolin,Richard W. AU - Beckwish,Harry TI - The Hook: how to share your brand's unique story to engage customers, boost sales, and achieve heartfelt success SN - 9781632650122 AV - HF5415.1255 K738H 2016 PY - 2016/// CY - Wayne, N.J. PB - Career Press KW - Branding (Marketing) KW - Customer loyalty N1 - Includes index ER -