TY  - BOOK
AU  - Debruyne,Marion
TI  - Customer innovation: customer-centric strategy for enduring growth 
SN  - 9780749471644
AV  - HF5415.5 D427C 2015
PY  - 2015///
CY  - London
PB  - Kogan Page
KW  - Customer relations
KW  - Customer services
KW  - Strategic planning
N1  - Includes bibliographical references and index
ER  -