TY  - BOOK
AU  - Barnes,Roy A.
AU  - Kelleher,Bob
TI  - Customer experience for dummies
T2  - For dummies
SN  - 9781118725603
AV  - HF5415.5 B376C 2015
PY  - 2015///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Relationship marketing
KW  - Customer services
KW  - Customer relations
N1  - Includes bibliographical references and index
ER  -