TY - BOOK AU - Ledden,Emma TI - The communication book: how to say it, mean it and make it matter SN - 9781292063201 AV - HD30.3 L422C 2014 PY - 2014/// CY - Harlow PB - Pearson KW - Communication in management KW - Business communication KW - Interpersonal communication N1 - Includes index ER -