Kerpen, Dave, <br/><br/>
Likeable social media :  how to delight your customers, create an irresistible brand, and be amazing on facebook, twitter, linkedin, instagram, pinterest, and more / 
Dave Kerpen ; with Mallorie Rosenbluth and Meg Riedinger ; new foreword by Carrie Kerpen. 
 - Revised and expanded second edition 
 - xvi, 277 pages :  illustrations. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780071836326 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet marketing<br/>Online social networks<br/>Social media--Economic aspects<br/>Customer relations<br/>Branding (Marketing)
<br/><br/><label>LC Class. No.: </label>HF5415.1265  / K476L 2015