Insights to performance excellence 2017-2018 : using the Baldrige framework and other integrated management systems /
Mark L.Blazey with Paul L.Grizzell.
- 380 pages. : illustrations + 1 CD-ROM.
Includes index.
9780873899451
Malcolm Baldrige National Quality Award Performance awards--Standards--United States Quality assurance--Awards--United States Quality control--Awards--United States