Oliver, Richard L.,  1945-, <br/><br/>
Satisfaction :  a behavioral perspective on the consumer / 
Richard L. Oliver. 
 - Second edition. 
 - 519 pages :  illustrations. 
<br/><br/>Includes bibliographical references and indexes 
<br/><br/><label>ISBN: </label>9780765617705 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.<br/>Consumer satisfaction--Evaluation.
<br/><br/><label>LC Class. No.: </label>HF5415.335  / O448S 2015