TY - BOOK AU - Eng,Patricia Lee AU - Corney,Paul J. TI - Navigating the minefield: a practical KM companion SN - 9780873899543 AV - HD30.2 E53N 2017 PY - 2017/// CY - Milwaukee, Wis. PB - ASQ Quality Press KW - Knowledge management N1 - Includes bibliographical references and index ER -