TY  - BOOK
AU  - Austin,Lucinda L.
AU  - Jin,Yan
TI  - Social media and crisis communication
SN  - 9781138812000
AV  - HD49.3 S624 2018
PY  - 2018///
CY  - New York, NY
PB  - Routledge
KW  - Communication in crisis management
KW  - Social media
N1  - Includes bibliographical references and index
ER  -