TY - BOOK AU - Gentsch,Peter TI - AI in marketing, sales and service: how marketers without a data science degree can use AI, big data and bots SN - 9783319899565 AV - HF5415.125 G467A 2019 PY - 2019/// CY - Switzerland PB - Palgrave Macmillan KW - Marketing KW - Data processing KW - Artificial intelligence KW - Big data N1 - Includes bibliographical references and index ER -