TY - BOOK AU - Quintanilla,Kelly M. AU - Wahl,Shawn T. TI - Business and professional communication: keys for workplace excellence SN - 9781544371771 PY - 2020/// CY - Los Angeles, Calif. PB - SAGE KW - Business communication KW - Communication in management KW - Communication in organization N1 - Includes bibliographical references and index ER -