TY - BOOK AU - Boyer,Kenneth Karel AU - Frohlich,Markham T. AU - Hult,G.Tomas M. TI - Extending the supply chain: how cutting-edge companies bridge the critical last mile into customers' homes SN - 9780814408360 AV - HD38.5 .B698 2005 PY - 2005/// CY - New York PB - American Management Association KW - Business logistics KW - Grocery trade KW - Retail trade N1 - Includes bibliographical references and index; Introduction -- The great divide between customers and retailers -- Decoupled extended supply chains -- Semi-exteneded supply chains -- Fully extended supply chains -- Centralized extended supply chains -- Strategy : meshing operational and marketing goals -- Marketing : tapping customers' latent desires -- Supply chain design : how to bridge the last mile -- Information technology : facilitating learning and streamlining transactions -- The future of the extended supply chain UR - http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=117774&site=ehost-live&scope=site ER -