Rule, Colin. <br/><br/>
Online dispute resolution for business  B2B, e-commerce, consumer, employment, insurance, and other commercial conflicts /  [electronic resource] : 
Colin Rule. 
 - 1st ed. 
 - San Francisco :  Jossey-Bass,  2002. 
 - 1 online resource 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780787957315 9780787967765 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Arbitration and award--Automation.<br/>Dispute resolution (Law)--Automation.<br/>Internet--Law and legislation.
<br/><br/><label>LC Class. No.: </label>K2400  / .R847 2002