TY  - BOOK
AU  - Rule,Colin
TI  - Online dispute resolution for business: B2B, e-commerce, consumer, employment, insurance, and other commercial conflicts 
SN  - 9780787957315
AV  - K2400 .R847 2002
PY  - 2002///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Arbitration and award
KW  - Automation
KW  - Dispute resolution (Law)
KW  - Internet
KW  - Law and legislation
N1  - Includes bibliographical references and index
UR  - http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=82054&site=ehost-live&scope=site
ER  -