Knowledge and business process management [electronic resource] /
[edited by] Vlatka Hlupic.
- Hershey, PA : Idea Group Pub., c2003.
- 1 online resource.
Includes bibliographical references and index.
9781591400363 9781591400745 (electronic bk.)
Knowledge management. Business--Data processing--Management. Electronic commerce--Management. Information resources management. Management information systems.