Conducting research surveys via e-mail and the web [electronic resource] /
Matthias Schonlau, Ronald D. Fricker, Jr., Marc N. Elliott.
- Santa Monica, Calif. : Rand, 2002.
- 1 online resource.
Includes bibliographical references
9780833031105 9780833032263 (electronic bk.)
Social sciences--Research--Methodology. Social sciences--Data processing. Social surveys. Surveys. Electronic mail systems. Telephone surveys. Internet research.