Building the knowledge management network--best practices tools and techniques for putting conversation to work / [electronic resource] :
Tools and techniques for putting conversation to work [electronic resource]
Cliff Figallo, Nancy Rhine.
- New York, N.Y. : John Wiley, c2002.
- 1 online resource.
Includes bibliographical references and index.
9780471215493 9780471427575 (electronic bk.)
Knowledge management. Communication and technology.