TY  - BOOK
AU  - Figallo,Cliff
TI  - Building the knowledge management network--best practices: tools and techniques for putting conversation to work 
SN  - 9780471215493
AV  - HD30.2 .F54 2002
PY  - 2002///
CY  - New York, N.Y.
PB  - John Wiley
KW  - Knowledge management
KW  - Communication and technology
N1  - Includes bibliographical references and index
UR  - http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=74168&site=ehost-live&scope=site
ER  -