TY  - BOOK
AU  - Herzlinger,Regina E.
TI  - Consumer-driven health care : implications for providers, payers, and policymakers 
SN  - 9780787952587
AV  - RA394 .C685 2004
PY  - 2004///
CY  - San Francisco, Calif.
PB  - Jossey-Bass
KW  - Health planning
KW  - Citizen participation
KW  - Patient satisfaction
KW  - Evaluation
KW  - Consumer satisfaction
KW  - Medical care
KW  - Medical economics
KW  - Consumer protection
N1  - Includes bibliographical references and index
UR  - http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=107289&site=ehost-live&scope=site
ER  -