TY  - BOOK
AU  - Kraus,Daniel
TI  - Factors influencing customer satisfaction: differences between E-commerce and voice commerce 
T2  - Economy
SN  - 9783668960282
AV  - HF5548.32 K73 2018
PY  - 2018///
CY  - [Munich]
PB  - GRIN Verlag
KW  - Electronic commerce
KW  - Voice computing
KW  - Economic aspects
KW  - Consumer satisfaction
KW  - Electronic books
N1  - Includes bibliographical references
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=2174534
ER  -