TY  - BOOK
AU  - Van Slyke,Erik J.
TI  - Listening to conflict : finding constructive solutions to workplace disputes
AV  - HD42 V367L
PY  - 1999///
CY  - New York, N.Y.
PB  - AMACOM
KW  - CONFLICT MANAGEMENT
KW  - PROBLEM SOLVING
ER  -