Kasavana, Michael L.  1947- <br/><br/>
Managing front office operations / 
Michael L. Kasavana, Richard M. Brooks 
 - Lansing, Mich. :  Educational Institute of the American Hotel & Lodging Association,  c2001 
 - 601 p. :  ill. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0866122257 
<br/><br/><label>Subjects--Topical Terms: </label><br/>HOTEL MANAGEMENT
<br/><br/><label>LC Class. No.: </label>TX 911.3 .M27  / K372M 2001