McConnon, Shay <br/><br/>
Resolving conflict  establish trusting and productive relationships in the workplace /  [electronic resource] : 
Shay & Margaret McConnon 
 - 1st ed. 
 - Oxford, U.K. :  How to books,  2002 
 - 1 online resource. 
 - Communicators .
<br/><br/><label>ISBN: </label>9781857037746 9780585438115 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Work environment
<br/><br/><label>LC Class. No.: </label>HD42  / .M36 2002