TY  - BOOK
AU  - McConnon,Shay
AU  - McConnon,Margaret
TI  - Resolving conflict: establish trusting and productive relationships in the workplace 
T2  - Communicators
SN  - 9781857037746
AV  - HD42 .M36 2002
PY  - 2002///
CY  - Oxford, U.K.
PB  - How to books
KW  - Conflict management
KW  - Work environment
UR  - http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=75189&site=ehost-live&scope=site
ER  -