CMMI for services : guidelines for superior service / Eileen C. Forrester, Brandon L. Buteau, Sandy Shrum
By: Forrester, Eileen C.
Contributor(s): Buteau, Brandon L | Shrum, Sandy.
Material type:![materialTypeLabel](/opac-tmpl/lib/famfamfam/BK.png)
Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|
Main Campus Book Shelves | QA 76.758 F677C (Browse shelf) | Available | 201006110055 |
Includes bibliographical references and index
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