Best practices : building your business with customer-focused solutions
By: Hiebeler, Robert.
Contributor(s): Kelly, Thomas B | Ketteman, Charles.
Material type: BookPublisher: New York, N.Y. : Touchstone, 2000Description: 240.ISBN: 068484804X.Call No.: HF5415.5 H532B Subject(s): CUSTOMER SERVICES -- MANAGEMENT -- CASE STUDIES | CUSTOMER SERVICES -- QUALITY CONTROL -- CASE STUDIES | INDUSTRIAL MANAGEMENT -- CASE STUDIESCurrent location | Call number | Status | Date due | Barcode |
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Main Campus Book Shelves | HF5415.5 H532B (Browse shelf) | Available | 70920000016 |
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